TRADE PAGE PRIVACY POLICY
This Privacy Policy was last updated on 15 January 2025.
This Privacy Policy applies to all personal information collected by Trade Page Pty Ltd, ABN 98 682 127 126 (referred to as "Trade Page," "we," "our," and/or "us"). At Trade Page, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 and other relevant Australian privacy laws. By using our website and services, you accept and agree to the terms of this Privacy Policy and the Trade Page Terms & Conditions, which apply to products and services provided by Trade Page.
We encourage all Trade Page users and customers to refer to the Office of the Australian Information Commissioner's website at www.oaic.gov.au which contains important information about privacy laws in Australia.
Information We Collect
We collect personal information to provide our services and enhance the user experience on our platform. The types of personal information we collect include:
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Personal Identifiers: Name, email address, business name, phone number, and physical address.
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Business Details: Type of business, trade, services offered, business location (suburb, state), etc.
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Payment Information: Credit card details and billing information, if applicable.
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Website Usage Information: IP address, browser type, device type, and information collected through cookies or other tracking technologies.
How We Collect Your Information
We may collect personal information in the following ways:
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Directly from you: When you register on our website, create a business page, contact us, or sign up for our services.
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Automatically through your use of our website: We may collect usage data through cookies, analytics tools, and other technologies when you visit our website.
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From third parties: If you engage with services provided through Trade Page via third-party integrations, such as payment gateways, we may collect information provided by these services.
How We Use Your Information
We use the information we collect for the following purposes:
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To provide and improve our services: This includes creating and managing your business page, offering customer support, and delivering relevant content.
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To communicate with you: To respond to inquiries, send updates about your account, notify you about changes to our services, and provide marketing communications (if you’ve opted in).
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For marketing and advertising: To inform you about our services and promotions, tailored to your interests, if you’ve opted to receive such communications.
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To ensure website security: To monitor and prevent fraud, misuse, or unauthorised access to our platform.
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To manage invoicing and payment systems and services: This includes processing payments, issuing invoices, and managing any financial transactions related to your use of our platform.
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To review, process, and assess your applications: This may involve evaluating your business for listing on Trade Page, ensuring that all requirements and criteria are met.
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As required by law: We may also collect, hold, use, and disclose your personal information for other reasons where the law allows or requires us to do so, including for legal obligations, compliance with regulations, or in response to lawful requests by public authorities.
Sharing Your Information
We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your personal information in the following situations:
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With service providers: We may share your data with trusted third-party service providers that help us operate our business (e.g., payment processors, cloud hosting services).
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For legal compliance: We may disclose your personal information if required by law, such as complying with a court order or responding to a government request.
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With your consent: We may share your information with third parties if you provide explicit consent to do so.
Cookies and Tracking Technologies
We use cookies and other tracking technologies (e.g., web beacons) to collect usage data and improve your experience on our website. Cookies are small text files stored on your device that help us:
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Remember your preferences and settings.
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Understand website traffic and usage patterns.
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Offer personalised content and advertisements.
We are not responsible for the privacy practices of other businesses or the content of web sites that are linked to our website. Trade Page encourages users to be aware of this when they leave the Trade Page site and to read the privacy statements of each other web site that collects personally identifiable information. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.
Data Security
We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. This includes using encryption and secure servers to store your data. However, please note that no data transmission or storage system is 100 percent secure, and we cannot guarantee the security of your information. As a result, while we strive to protect user's personal information, we cannot ensure or warrant the security of any information transmitted to it or from its online products or services, and users do so at their own risk.
Accessing and Managing Your Information
You have the right to access, correct, or delete your personal information at any time. To exercise these rights in accordance with the Australian Privacy Principles, you can:
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Access: Request a copy of the personal information we hold about you.
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Correct: Request corrections to any inaccurate or incomplete information.
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Delete: Request that we delete your personal information, subject to legal requirements.
To make any of these requests, please contact us on 0451 270 156 or via email on jp@tradepage.com.au.
Your Privacy Rights
As an Australian resident, you have the following privacy rights:
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Right to Access: You can request access to the personal information we hold about you.
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Right to Correction: You can ask us to correct your personal information if it is inaccurate.
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Right to Deletion: You can request that we delete your personal information, subject to certain exceptions.
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Right to Object: You can object to certain types of data processing (e.g., marketing communications).
If you have any concerns about how we handle your data or wish to exercise any of your rights, please contact us using the details provided below.
Third-Party Websites
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their practices or content. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal information.
Contact Us
This Privacy Policy is designed to help you understand how your personal information is handled and what your rights are regarding that information. If you have any questions, feel free to reach out to us directly on 0451 270 156 or via email on jp@tradepage.com.au.